Welcome to the website of Acorn Chiropody & Podiatry Ltd. These Terms and Conditions govern your use of our website and provide general information about accessing our services.
By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using the website.
These terms should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.
Acorn Chiropody & Podiatry Ltd is a chiropody and podiatry practice based at:
Our contact details are:
Address: 187 South Coast Road, Peacehaven, East Sussex, BN10 8NS
Telephone: 01273 582999
Email: mail@acornpodiatry.co.uk
We provide professional foot care services, including routine chiropody, medical pedicures, diabetic foot assessments, nail surgery and verruca treatments, subject to clinical assessment and suitability.
Appointments are available at our clinic and through home visits where appropriate.
You agree to use our website lawfully and responsibly.
You must not:
Use the website for any unlawful purpose.
Attempt to gain unauthorised access to our website, systems or data.
Introduce viruses, malicious software or other harmful material.
Interfere with the website’s security, functionality or operation.
Copy, reproduce or distribute website content without appropriate permission, except where permitted by law.
We reserve the right to restrict access to our website where necessary to protect its security, integrity or proper operation.
The information provided on our website is intended to explain our podiatry and chiropody services and help visitors understand the treatments available.
Treatment information is provided for general informational purposes and does not replace an individual clinical assessment, professional advice or a personalised treatment plan.
Not every treatment is suitable for every patient. Your podiatrist will consider your medical history, symptoms, foot health, circulation, sensation and other relevant factors before recommending treatment.
Treatment outcomes may vary between individuals. We do not guarantee that a particular treatment will achieve a specific result.
Appointments can be arranged by telephone or through our online booking facility.
Telephone: 01273 582999
Telephone booking enquiries are accepted between 8:30 am and 5:30 pm, Monday to Saturday.
Online booking: https://acorn-podiatry.au1.cliniko.com/bookings
Online appointments are subject to the availability and booking conditions displayed by the booking provider.
Please ensure that the contact details and other information you provide when booking an appointment are accurate and up to date.
Submitting an appointment request does not necessarily mean that an appointment has been confirmed. Please check the confirmation provided through the booking system or by our practice.
We reserve the right to contact you if additional information is needed before an appointment can proceed.
If you need to cancel or change an appointment, please contact our practice as soon as possible by telephone or through the available booking system.
Any cancellation notice requirements, missed appointment charges or other cancellation conditions will be communicated by the practice where applicable.
We aim to provide reliable and timely appointments. However, circumstances beyond our control may occasionally require us to reschedule or cancel an appointment.
Where this happens, we will make reasonable efforts to inform affected patients and discuss alternative arrangements.
Any applicable cancellation charges will be subject to the terms communicated to you when booking and relevant consumer protection law.
To help us provide safe and appropriate care, patients are expected to:
Provide accurate and relevant information about their medical history, symptoms, medications and existing health conditions.
Inform their podiatrist about changes in their health that may affect treatment.
Follow the treatment instructions and aftercare advice provided by their clinician.
Attend appointments at the agreed time or notify the practice if they cannot attend.
Ask questions if they are unsure about a proposed treatment, its risks or its aftercare requirements.
Treat our staff and other patients with courtesy and respect.
Providing incomplete or inaccurate medical information may affect clinical decisions and treatment suitability.
If you have diabetes, reduced foot sensation, poor circulation, an existing foot wound or another condition that may increase your risk of complications, please inform your podiatrist before treatment.
Before a treatment is undertaken, your podiatrist will explain relevant aspects of the proposed procedure, including its purpose, potential risks, expected benefits and appropriate aftercare, as applicable.
You may ask questions and discuss alternative treatment options before deciding whether to proceed.
Certain procedures, including nail surgery and verruca needling, may require local anaesthetic and specific aftercare arrangements.
Your podiatrist may recommend an alternative treatment, postpone a procedure or advise further medical assessment if a treatment is considered unsuitable or additional investigation is needed.
Clinical decisions are made with regard to your individual circumstances and applicable professional standards.
A charge of up to 50% of the appointment fee may apply to missed appointments or cancellations made at short notice. Please contact the practice as early as possible if you need to cancel or rearrange your appointment.
The information on this website is not intended to diagnose a medical condition or replace advice from a qualified healthcare professional.
You should seek an appropriate clinical assessment if you experience persistent foot pain, changes in foot sensation, suspected infection or other concerning symptoms.
If you have diabetes or a condition affecting circulation or sensation and develop a new foot wound, significant swelling, spreading redness, discolouration or signs of infection, seek urgent medical advice.
For a medical emergency, contact the appropriate emergency services.
Do not delay seeking medical attention because of information you have read on our website or received through an online chat service.
Home visits may be available for patients whose circumstances make treatment at home appropriate.
The availability and suitability of a home visit will depend on factors including clinician availability, location, the nature of the treatment required and any relevant clinical considerations.
Please provide accurate information when enquiring about a home visit so that we can assess whether an appropriate appointment can be arranged.
Any applicable home visit fees, travel charges or other conditions will be communicated before the appointment where relevant.
Our website may link to or use third party services, including the Cliniko online booking platform and an online chat service.
These services may be governed by their own terms, conditions and privacy policies.
Acorn Chiropody & Podiatry Ltd does not control every aspect of third party platforms and cannot guarantee their continuous availability or uninterrupted operation.
Please review the applicable third party terms before using these services.
Where you submit personal information through an external platform, the processing of that information will also be subject to the relevant provider’s arrangements and applicable data protection law.
We make reasonable efforts to ensure that information on our website is accurate and current. However, service descriptions, opening information, appointment availability and other details may change.
We do not guarantee that all website content will always be complete, accurate, up to date or available without interruption.
We may update, amend or remove website content when necessary.
If you require confirmation of a service, appointment or other important detail, please contact our practice directly.
Unless otherwise stated, the content on this website, including text, graphics, photographs, logos and design elements, is owned by or used with permission by Acorn Chiropody & Podiatry Ltd or the relevant rights holder.
You may view and print website content for personal, non commercial use where permitted by law.
You must not reproduce, republish, distribute, modify or commercially exploit website material without prior permission from the relevant rights holder, except where permitted by law.
Our website may include links to external websites for information, booking or other purposes.
These links are provided for convenience. We do not control external websites and are not responsible for their content, availability, security or privacy practices.
Visiting an external website is at your own discretion. We recommend reviewing its applicable terms and privacy policy.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation would be unlawful.
This includes liability that cannot legally be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any applicable statutory consumer rights.
Subject to these requirements, we will not be responsible for losses arising solely from your reliance on general website information where the law permits such a limitation.
Nothing in these terms limits our professional obligations when providing clinical care or removes any rights you may have under applicable consumer or healthcare law.
We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable data protection legislation.
Information may be collected when you contact our practice, book an appointment, use our website or receive treatment.
For further details about the personal information we collect, how we use it and your data protection rights, please read our Privacy Policy.
We may revise these Terms and Conditions from time to time to reflect changes in our services, website functionality, business practices or legal requirements.
Updated terms will be published on this page with a revised date.
Your continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by law.
These Terms and Conditions are governed by the laws of England and Wales, subject to any mandatory consumer protection rules that apply to you.
Any disputes relating to these terms will be dealt with by the courts with appropriate jurisdiction, taking into account applicable legal requirements and consumer rights.
If you have questions about these Terms and Conditions, our services or appointment arrangements, please contact us.
Acorn Chiropody & Podiatry Ltd
Address: 187 South Coast Road, Peacehaven, East Sussex, BN10 8NS
Telephone: 01273 582999
Email: mail@acornpodiatry.co.uk
We will do our best to respond to your enquiry as soon as reasonably possible.
